SYSUSER2015
Technical User
Hi all
I have Avaya CM6.0
I have users with multiple call appearance
I want to hear announcement when the called user is active ( in call). when the user become available, the call will be routed to the caller.
example: 1001 call 1002
when 1002 is active, 1000 will hear announcement ( music)
when 1002 become availbale, it will receive the call
Thank you for your answers
I have Avaya CM6.0
I have users with multiple call appearance
I want to hear announcement when the called user is active ( in call). when the user become available, the call will be routed to the caller.
example: 1001 call 1002
when 1002 is active, 1000 will hear announcement ( music)
when 1002 become availbale, it will receive the call
Thank you for your answers