We are having a problem with Servers becoming inaccessable through compaq insight manager. After reloading ARCserve the problem is solved but it has happened on 4 servers and reloading arcserve deletes all of our database files. I have not been able to isolate the problem but another symptom of the issue is that the SNMP service in windows becomes unstable and will not stay started. As I said I have been through both applications and can not find a cause for this. I also was wondering what the IGateway and I sponsor programs do in ARCserve.