JohnsonOps
Technical User
I am seeing my H.323 Trunk calls being dropped after about 1-2 minutes when picked up from being put on hold on an 4621sw handset. This also happens on a 5410 Handset so it must be something with the protocol. The Monitor trace that happens when it drops is:
Has anyone else encountered this problem and what did you do to fix it?
I have tried a number of settings and what not for both extensions and H.323 trunks and no luck yet.
[red]I am including a file with the Monitor trace of the event as well, if anyone needs it I have a snapshot of the system status as well.[/red]
[blue]note: dst and source addresses have been removed and replaced with yyy.yyy.yyy.yyy and xxx.xxx.xxx.xxx for security.[/blue]Monitor said:62188823mS PRN: H245RTDSE --- Round trip delay timeout expiry, clearing call
62188824mS H323Tx: 7 dst=yyy.yyy.yyy.yyy:56374
H323 Pcol=08(Q931) Reflen=2 ref=5AF5(Local)
Message Type = ReleaseComplete
Has anyone else encountered this problem and what did you do to fix it?
I have tried a number of settings and what not for both extensions and H.323 trunks and no luck yet.
[red]I am including a file with the Monitor trace of the event as well, if anyone needs it I have a snapshot of the system status as well.[/red]