Getting QOS report in MX-ONE V5

[mondiera]

Hi

I trying doing a test to get the QOS report for the MX-ONE.
Using Manager Telephony, there is a setting to start/stop the QOS logging.
Is there additional steps needed to get read QOS logging?
Is the QOS logging part of CIL logging?

Thank you very much
Mon

 

[parnum]

Hi

Click on the 'help' button in the MTS/QOS page, it tells you there the MX commands and where the data is stored as XML and how to redirect the data to SQL

best parnum

 

[mondiera]

Thanks Parnum

Does that means to be able to have QOS logging, I need to have a SQL ready?
The QOS will be forwarded to the SQL and read by MTS?

Thank you very much
Mon

 

[parnum]

Hi

Have you read the help instructions, it tells you there? (answer is no you do not need SQL),

best parnum

 

[mondiera]

Thanks Parnum

I have followed the steps on the help instructions.
And also started the QOS logging.
But the log file is always empty even when I made calls with IP phones.
Is there additional settings to be done on the phone?

Thank you very much
Mon

 

[parnum]

Hi

have you checked the command callinfo_qos_report_set on mxone

this is where you switch on QOS reporting on globally

best parnum

 

[mondiera]

Hi Parnum

I've done that command as well.
Below is a printout of the output when I did a callinfo_status_print

Output 9 connected. Recording enabled
Type : file
Subtype : xml
Records/calls queued : 0
Infotype : call
Data base name : /var/opt/eri_sn/call_logging/call_logfile
Default time as : UTC
Newline handling : NL
Output for all (global) data
No heartbeat

It is always empty even when calls are made with IP extensions.

Thank you very much
Mon