GetNetworkTopologySource Use Network Topology badly configured - IPO R9.1.12 (213) 1

[tac84]

Hi guys,
I've noticed the following in my System Monitor for ALL of my SIP Trunk lines.

'SIP Line (XX) GetNetworkTopologySource Use Network Topology badly configured'

I've also attached a screenshot of the Network Topology screen in Manager.

I don't have any service problems. I can dial in/out with no issues at all but I just wanted to understand if the above message is a major problem even when everything is working fine? I know they say if it's not broken, leave it, but I just wanted to be sure. I just have a very basic Home setup with all traffic going through on LAN1. Most of my phones are IP (9611G/9608G).

Re the attached image, I never had anything in the field 'Public IP Address' however I recently input my public IP address to see if this would rectify the problem which it didn't.

My SIP providers say they don't use/require a STUN server - I'm not sure if that is relevant.

Would appreciate any feedback

FYI- IPO Release: 9.1.12 build 213

Cheers.

Thanks, Tim
Adelaide, Australia

 

[IPOLackey]

Hey Tim,

Under your SIP Line, check the Transport Tab, this will have a "Use Network Topology Info" option. I'm guessing this is set to LAN 1 or 2. You can change this to None and should stop seeing the error.

 

[tac84]

Thanks @IPOLackey - That fixed it. I had this set to LAN1. Really appreciate your help.

Thanks, Tim
Adelaide, Australia