Get Rid of / Remove the 'To VM' softkey on incoming calls

[pronei]

To VM soft key on incoming calls.

I need this softkey gone, is this possible? How do I get rid of it?

IPO v9.0.0.0 build 928 w/ 9611G H323

http://www.linkedin.com/in/neil74/

 

[intrigrant]

Only one option, set the Voicemail to none in the system> Voicemail area

 

[hairlessupportmonkey]

VM Pro?

If so, change the permissions on the users Account Folder to denied... no voicemail can be left then

ACSS - SME
General Geek

 

[pronei]

So, as I suspected, no way to actually get rid of "To VM" softkey only a work around to not allow anything to be written to the user's VM directory (That shouldn't exist in the first place as I did NOT check the Voicemail on, but that's another story).

Come on Avaya, lets get it right.. simple stuff here, unchecked VM = NO "To VM" softkey on incoming calls, NO VM user in Voicemail period! And no way for visual voice users to record & send internal voicemail.

http://www.linkedin.com/in/neil74/

 

[intrigrant]

If you don't want to transfer to VM then don't press the button I would say.
Mach ado about nothing..

 

[bdvtech]

My uncle used to coach football. Sometimes a player would say, "Coach it hurts when I do this." My uncle would say, "Then don't do that." Sounds like advice that can be taken for phones as well.

 

[pronei]

Yup, though I'm deploying 900+ IPOffice units for a customer and their users are not to have VM boxes and the customer wants the "To VM" softkey gone.. oh well

http://www.linkedin.com/in/neil74/

 

[tlpeter]

On 9.0 there is an option to remove voicemail on a phone.
You will need to uncheck the visualvoice button and then disable VM on the phones (also a system setting)
If it then still occurs then kick some ass at Avaya


BAZINGA!

I'm not insane, my mother had me tested!