Garbled Messages/Greetings on IP406 Embedded VM

[hearty123]

Messages and greetings are clipped or garbled following the installation of Embedded Messaging on a very basic IP406 V2 with 4424 stations and loop start analog lines. The same applies for messages left from DS phones, incoming calls and analog POTS phones. The voice quality of embedded messaging prompts is fine.

Any suggestions?

 

[diannacone]

Make sure you loop start analog lines are set correctly for Incoming Caller ID in the line configuration tree.

If there is no Caller ID on those lines and you have it set to look for Caller ID on them, it will and has caused similar issues in the past for me.

Hope this helps!