G700

[Behind8ball]

We have a bad G700 at one of our sites with a few users, I have a used G700 in its place and its saying that its registered, but I'm seeing a license error. I assume a new license has to be installed, but why would that have to happen..?

 

[losfep]

Behind8ball,
you have to change the serial number in the cm that this g700 registers to. the license will become normal when the serial number of the replacement G700 is updated.

 

[AvayaInstaller]

If there is an 8300 the license is tied to the serial number of the gateway- g700.

I assume it is registered because you went inot the main and changed the serial number for that media gateway.

Doing a list survivable will tell the tale

 

[Behind8ball]

The gateway is registered to the 8300, the serial number was changed in the gateway configuration, but do we need a new license installed with the new serial number of the new G700..?

 

[PBXTech]

yes, you need a new license file. the license file from Avaya or your Authorized Business Partner has the G700 serial number in it.