G650 Redundant Power Problem

[Midstream]

I just installed a redundant power supply in a G650 cabinet and have the following errors/alarms. Can't quite make out what the manual is telling me to do.

test board 1a15

TEST RESULTS

Port Mtce Name Alt. Name Test No. Result Error Code

01A15 POW-SUP 1535 FAIL 4
01A15 POW-SUP 1536 PASS
01A15 POW-SUP 1649 PASS
01A15 CAB-TEMP 1537 PASS
01A15 CAB-TEMP 1538 PASS
01A15 PS-RGEN 1540 PASS

display errors Page 1

HARDWARE ERROR REPORT - ACTIVE ALARMS

Port Mtce Alt Err Aux First/Last Err Err Rt/ Al Ac
Name Name Type Data Occurrence Cnt Rt Hr St

01A15 POW-SUP 1793 4 03/22/16:07 255 1 10 a y
03/28/10:47
Error Type 1793: operational failure.
1. Run test board location.
Aux Data Description
1 No AC or DC input
2 The power supply is off because of a system command.
4 Failure, voltage, temperature, or internal status fault

status environment 1a

CABINET POWER SUPPLY STATUS (655A)

Pow Alm Temp(F/C) Hot Voltage FAN Ring Voltage Input
Loc Cnt InLet Exhst Spot +5 -5 -48 Ctrl Alm Stat Ctrl Set Det Power

01A00 0 77/25 73/23 ok 5.13 5.10 49.0 mid N ok actv 20HZ Y AC
01A15 1 68/20 71/22 ok 5.10 5.08 49.0 mid N ok stby 20HZ Y AC

Is this just a bad power supply? Or, did I not do something proper in the installation.

Install:

Hot plug
Connect cable
Walk away....

 

[Mugsiensedgwick]

What release you running?

 

[Midstream]

Dual S8800's
CM 5.2
Single G650

 

[Telecomgal1]

Did you ever find a solution to this? We are experiencing the same issue.

 

[mikeydidit]

Guys I remember seeing a PCN on some of those. If I remember correctly some of the earlier power supplies came from Canada and they were junk. Anyway, I would check the Avaya support site on them.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[Midstream]

Mine turned out to be JUNK, right outta the box! It was refurbed, supposedly tested, but it was junk.

 

[mikeydidit]

Pop If I remember right the new ones (one out of three) would be bad out of the box. They started getting them from somewhere else as a fix. The serial numbers were the way you could tell where they were made.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594