G450 MM710 FW upgrade

[testLED]

Hi All

Bit weird this one... Copy Image to the tftpboot on the 8300 I can see it there. Log onto g450 run the copy tftp module mmxxxxx.fdl 172.18.1.1 3.....

However it is always returning TFTP general failure.

Any Idea's

 

[AvayaTier3]

copy tftp module mm710bv48.fdl 127.1.1.31 3



A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[testLED]

Sorry I do not quite understand. Are you telling me to use that specific IP address. I IP address in my example was made up...

 

[Mitch672]

testLED, yes, you will get a "general failure", just wait about 10-15 minutes before you call it a failure, I have been getting this behaviour ever since FW048, I get it on every upgrade, yet given enough time the MM710B will upgrade and reset itself, and be fine...



Mitch

AVAYA Certified Expert

 

[AvayaTier3]

127.1.1.31 is always the internal address for
an 8300 in 01v1 of the MG - or use customer IP address for 8300 with /tftpboot

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[testLED]

This is what I get guys. This time I used the internal address. I left it over night last night to see if it would upgrade on the customer address but still on FW 45. I will check it again in an hour to see if it has worked on the internal address but i have my doubts.. Just to advise I have also tried to carry this out while the board was busied out and when not to see if this would make a difference.

Module : 2
Source file : mm710bv48.fdl
Destination file : MM710
Host : 127.1.1.31
Running state : Idle
Failure display : TFTP - General failure
Last warning : No-warning
Bytes Downloaded : 0

 

[AvayaTier3]

ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/R5.2/mm710b_v48_readme.txt

Required:
- G350, i120, G450, G430 or G700 Media Gateway hardware version 1 or greater

- Browser Access to the Customer Support Web site (

http://support.avaya.com),

or another way to get the Target File.

- FTP and TFTP applications on your PC or Local Computer.

- Target Board: MM710B Media Module hardware vintage 11 or later

- Inads, dadmin, craft or a customer login that has been enabled
for system maintenance.

+++++++++++++++++++++++++++++
3) File Download Instructions
+++++++++++++++++++++++++++++

"To download firmware onto the media module, follow instructions
in the "Upgrading / Downloading Software / Firmware" section of the
Installation documentation."

PLEASE NOTE: To ensure a successful download, from the SAT or ASA issue the command
'busyout board V#' before issuing 'copy tftp' command. Upon completion, from the SAT or
ASA issue the command 'release board V#'.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[Mitch672]

try powering down the gateway, sometimes they get wedged, and won't upgrade cards no matter what you do...



Mitch

AVAYA Certified Expert