Hi all,
There is an issue I want to discuss with you all.
I have a report for a callcenter, where the values are defined as application number. example:
No. Name Off Out Aban ban % SL % CT in T out Time Time Time
11 VOICERUEGRO 0 0 0 0 0 0 0 0 0 0
50 RTL4 2 0 1 50 0 85 0 55 101 0
In this report you can see that the numbers "11 and 50" are application numbers.
Now the question.
Is it possible to convert somehow the application numbers in a formula to DDI numbers?
It has to look like this:
3356 VOICERUEGRO 0 0 0 0 0 0 0 0 0 0
3641 RTL4 2 0 1 50 0 85 0 55 101 0
The numbers "3356 and 3641" are DDI numbers, based on routed phone numbers.
I hope there is an easy way to solve it.
Is there some who can put me on the road again?
Many thanx in advance
- Ronin71 - R>F>> SNAP!
There is an issue I want to discuss with you all.
I have a report for a callcenter, where the values are defined as application number. example:
No. Name Off Out Aban ban % SL % CT in T out Time Time Time
11 VOICERUEGRO 0 0 0 0 0 0 0 0 0 0
50 RTL4 2 0 1 50 0 85 0 55 101 0
In this report you can see that the numbers "11 and 50" are application numbers.
Now the question.
Is it possible to convert somehow the application numbers in a formula to DDI numbers?
It has to look like this:
3356 VOICERUEGRO 0 0 0 0 0 0 0 0 0 0
3641 RTL4 2 0 1 50 0 85 0 55 101 0
The numbers "3356 and 3641" are DDI numbers, based on routed phone numbers.
I hope there is an easy way to solve it.
Is there some who can put me on the road again?
Many thanx in advance
- Ronin71 - R>F>> SNAP!