I have an SX-200 ICP, customer states that the external forwarding feature code is not working (*10). I had her try the DND code to see if any codes were working and it didn't appear to work either (calls still ring the phone). I checked the COS options to make sure forwarding was enabled, they were. She is trying this from an analog phone, not really sure what is going on.
Am I missing something here?
Am I missing something here?