PotNoodleBoy
Vendor
Hi,
A customer wants unaswered calls to ring at other nearby phones before then hitting the original extn's VM if still not answered.
E.g Extn A goes unanswered, it then rings extns B, C & D in turn for say 5 seconds each and then if still not answered hits extn A's voicemail.
I'm going to use hunt groups to accomplish the forwarding but if not answered will they return to the original extn's VM? My head says no. They have VM Pro if that could be used to accomplish this?
Thanks and merry christmas!
A customer wants unaswered calls to ring at other nearby phones before then hitting the original extn's VM if still not answered.
E.g Extn A goes unanswered, it then rings extns B, C & D in turn for say 5 seconds each and then if still not answered hits extn A's voicemail.
I'm going to use hunt groups to accomplish the forwarding but if not answered will they return to the original extn's VM? My head says no. They have VM Pro if that could be used to accomplish this?
Thanks and merry christmas!