I have a 500v2 on 6.0.(14) and I was trying to play around with the FNE Service but am not having much luck. My extension has a Power User profile so licensing should not be an issue here. According to the knowledgebase I can create a short code like this:
Code: 777XX
Feature: FNE Service
Telephone Number: N
Line Group ID: 0
I read that FNE31 is the star star support code so I pointed an unused DID to 77731 but when I call in one my cell phone I get a busy. Im calling from the number that is set in the twinning profile for my extension. Anyone else had luck with this?
Thanks in advance
Code: 777XX
Feature: FNE Service
Telephone Number: N
Line Group ID: 0
I read that FNE31 is the star star support code so I pointed an unused DID to 77731 but when I call in one my cell phone I get a busy. Im calling from the number that is set in the twinning profile for my extension. Anyone else had luck with this?
Thanks in advance