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Feature *3 not working 2

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setprogram

Technical User
Jun 6, 2007
62
US
When I came in this morning, I couldn't take my phones off services using a programmed button (I went into programming and turned night services off). Then I discovered that another programmed button doesn't work (transfer directly to voicemail). I can use Feature 986. Anyone have any ideas how to fix this?

Thanks to all and Happy New Year.

 
PUT THEM BACK ON THE PHONE WITH FEATURE *3

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
Perrypj,

I tried that. I can't program a feature key either. Steps:

Feature *3 (ok)
Press a button (ok)
(Pressed the button)
Feature code - system will not accept any entry

Thanks.

 
Set Lock might be set to Full, for that DN.

Adversity is Opportunity
 
Thanks Dewey,

I tried to program a feature key on two different sets. Neither would work. How do you change the Set Lock?
 
Are you hitting feature button again when entering the desired feature code?
 
Agreed.....

Feature *3 (ok)
Press a button (ok)
(Pressed the button)
Feature code - system will not accept any entry

Should be:
Feature *3 (ok)
Press a button (ok)
(Pressed the button)
Feature button
Code for the feature

 
Curlycord & Teeson77,

Thank you, thank you, thank you! I'd never programmed feature keys before....My instructions didn't include the second Feature button step. I'm all fixed now....

Have a great day!
 
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