Fax auto answer after 2 rings - Panasonic pbx ?

[USER380]

How can i make the fax auto answer after 2 rings ...

pbx type panasonic tes 824
fax type cannon lx 100


can you please mention it in detail if using software ... or the code that i use on Panasonic phones to program pbx ?

 

[trvlr1]

Usually that is a setting in the fax machine itself, if you do not have the manual, you can usually find them on line.

 

[Yorkie9]

Think you will want to set up some incoming ring groups etc on the Panasonic?

have you tried posting in the Panasonic forum or searching for the manual online?

 

[USER380]

this is the most funny part ... i tried to look for the manual i found no fax cannon with the model lx 100 ... but i found a panasonic device with the the same model name ...

i found that the needed setting on the fax but for some reason it does not work ....

i choose that the fax is on auto ans. mode , answer after 2 rings , and silent ringing .... still not working

 

[Sympology]

I take it you put a analogue phone on the line to ensure you are getting it to ring?

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[USER380]

what do you mean ?

 

[dalavar01]

He means make that it is ringing with a regular analog phone attached. Could be a few things. If it is a dedicated line and not hooked to any other devices you might not be getting enough ring voltage from the C.O. Also if it is an analog extension of the Panasonic PBX it usually only outputs 90v ring voltage, and for some devices this isn't enough. Used to have issues with answering machines hooked to the PBX not getting enough ring voltage to make them answer. Also make sure it is the number you think it is. Try another fax machine could be faulty.

 

[USER380]

i remembered something ... it didnt work after i changed the cable to increase its length ... i could misplaced the wires

like does faxs work with 2 paris or 4 pairs and whats the arrangement in both RGs

 

[Wanet Telecoms]

There are settings to be done on both the FAX and the PBX.Have you done settings on the FAX alresdy according to the manual guide?

 

[USER380]

i ve done it for the fax .. i dont know what to change in pbx

 

[Wanet Telecoms]

Still need help?

 

[USER380]

yes please , i sent for cannon and they sent me a configuration which is

In reference to setting the ring time to 2 rings but without making a sound, we would like to provide you with the following steps to take on the fax machine itself:
1. Press [Menu].
2. Use [Up/Down] to select <RX SETTINGS?>, then press [OK].
3. Use [Up/Down] to select <5 RX MODE?>, then press [OK].
4. Use [Left/Right] to select receive mode, then press [OK].
5. Select the receive mode that you prefer. We believe that <FAX/TEL> would be the best, as it switches between fax and voice calls automatically.
6. <SET RING START TIME>: Use the numeric buttons to enter the duration (0 to 30 seconds) for which the machine listens for the fax tone before it starts ringing. Press [OK].
We believe that this should be set to 7-10 seconds.
7. <SET F/T RING TIME>: Use the numeric buttons to enter the duration (10 to 45 seconds) of ringing. Press [OK].
We believe that this should be set as low as possible, so 10 seconds.
8. <SET DEFAULT ACTION>: Use [Left/Right] to select the default action the machine will take after the ringing ends, then press [OK]. This can be set to either <RECEIVE> to receive the document, or to <DISCONNECT> to disconnect the call. We recommend to set this to <RECEIVE>.
9. Press the [STOP/RESET] to return to the standby mode.
10. Press [Menu].
11. Use [Up/Down] to select <MACHINE SETTINGS?>, then press [OK].
12. Use [Up/Down] to select <4 BUZZER VOLUME>, then press [OK].
13. Use [Up/Down] to select <CALLING>, then press [OK].
14. Set this as low as possible and press [OK].
15. Press the [STOP/RESET] to return to the standby mode.


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however the fax still rings , also it does not auto answer ... and i suspect 2 things .. the central , or the most probably the cable because this problem after i ve prolonged the cable ... right now its a straight cable , every pair is crumbed in the same order ... do you know what should i do ?

 

[sbcsu]

Please unplug the fax machine from the telephone line/extension and plug in a plain ordinary telephone to the telephone line/extension.
Then ring the fax machine number.
Does the plain ordinary telephone ring?

 

[USER380]

yes it rings ,

 

[sbcsu]

ok thanks - well then it is a fax machine issue not the extension.
Now at the fax go through the following troubleshooting procedures.
First check the line connections
here is the link Link

Good Luck...

You cannot receive a fax.
Q.Is the telephone line connected to the [LINE] side of the line connection terminal?
A.Reception is not possible when the telephone line is not connected properly.
Refer to the following item to connect properly.
How to Connect Telephone Cables (FAX-L100/FAX-L120) (See the relevant title in Related Information at the end of this page.)

Q.Is the memory full?
A.Print the data of documents from memory, and ask for retransmission.

Cannot receive a fax automatically.
Q.Is the machine set to receive automatically?
A.Refer to the following to set the receive mode to any mode other than [MANUAL].
How to Set the Receive Mode (FAX-L100/FAX-L120) (See the relevant title in Related Information at the end of this page.)

Q.Is the machine's memory full?
A.Wait for the machine to finish any fax or print jobs stored in the memory. Then ask the other party to resend the fax.

Q.Did an error occur during reception?
A.Refer to the following and print transmission/reception results reports and check for an error.
How to Print Out Transmission/Reception Results Reports (FAX-L100/FAX-L120) (See the relevant title in Related Information at the end of this page.)

Q.Is paper loaded in the machine?
A.Refer to the following to load paper in the machine.
How to Load Paper (FAX-L100/FAX-L120) (See the relevant title in Related Information at the end of this page.)

Q.Is the telephone line connected properly?
A.Refer to the following to make sure all line connections are secure.
How to Connect Telephone Cables (FAX-L100/FAX-L120) (See the relevant title in Related Information at the end of this page.)

 

[USER380]

Thanks alot , i ll check the troubleshooting procedures but also i have a concern ,

the fax is away from its port so i had to make a long cable " cat 5 " cable , and i suspect that the order of wires is right ?

do you know how to make a fax cable ?

 

[sbcsu]

The fax cable should have an RJ 11 telephone plug on the telephone end.
It will only use one pair to bring the telephone line to the fax that is the center pair.
This would be red and green or the white/blue pair depending on the cable you are using

Can you just unplug the cable from the pot phone at the phone end and plug that in?

 

[trvlr1]

Move the fax closer to the outlet so you can use a standard phone cord. Make sure the fax works. If it does you can try moving it away again, using the longer cord. If it does not work at this point, you know your cord is bad. The center pair is all thats needed. You can usually buy longer patch cords pretty cheaply.