Fax/Analog Phone

[FTcom]

Hello Guys
I have IPO 500 v2 R9.0 build 829 with ext card. All calls goes through SIP Line (line 17), in SIP Line->Voip Re-invite is checked and Fax trasmission selected as T38.
problem is that i can`t receive or send fax.
I`ve tryed to connect analog phone.
When i try to make a call (external) it always give busy tone. (internal calls works correctly).
To make a call to external number i`ve configured a shortcode "0".
In System status-> Trunk->Active Calls when i try to make a call i see that that call dialing but never takes line.

here is some logs:

Spoiler

14:07:47 19978353mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[0] Type=Default (100) Reason=CMDRdirect

14:07:59 19989002mS CMLOGGING: CALL:2014/04/1114:07,00:00:00,000,401,O,03333333333,03333333333,MODEM,,,1,,""n/a,0
14:07:59 19989002mS CD: CALL: 0.1382.0 BState=Idle Cut=0 Music=0.0 Aend="MODEM(401)" (0.7) Bend="" [] (0.0) CalledNum=03333333333 () CallingNum=401 (MODEM) Internal=1 Time=18441 AState=Dialling
14:07:59 19989002mS CD: CALL: 0.1382.0 Deleted
14:07:59 19989003mS CMCallEvt: 0.1382.0 -1 MODEM.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
14:07:59 19989004mS CMCallEvt: 0.1383.0 -1 BaseEP: DELETE CMEndpoint f4dfcf94 TOTAL NOW=1 CALL_LIST=0
14:07:59 19989004mS CMCallEvt: END CALL:55 (f4dda1a4)
14:07:59 19989007mS CMMap: a=21.11 b=0.0 DTMF::AllocateRAS allocated CMRTVoicemail resource busy 2, total 45
14:07:59 19989007mS CMMap: a=21.11 b=1.255 T
14:07:59 19989007mS CMMap: a=21.11 b=0.7 M22

what can i do to make this work?

 

[FTcom]

P.S. Sorry for spoiler

 

[amriddle01]

Does the trunk work for normal calls? Have you configured the T38 with the correct settings as per the providers requirements?

 

[FTcom]

Trunk works, T38 configured correctly as per the provider requirements. as i can understand analog phone don`t takes sip line, so call don`t exit to provider

 

[amriddle01]

There is not enough trace there to see what happens, post another monitor trace with the SIP options enabled containing the entire event from handset going off hook to hanging up after the failure to dial

 

[FTcom]

thanks for help, amriddle01, here is more logs:

UNICODE-UTF8
08:58:16 260614044mS CMCallEvt: 0.4239.0 -1 MODEM.-1: NEW CMExtnEndpoint f4dd78ac, Name=MODEM, Extn=401, Phys Extn=401
08:58:16 260614044mS CMCallEvt: CREATE CALL:126 (f4dda1a4)
08:58:16 260614045mS CMCallEvt: 0.4240.0 -1 BaseEP: NEW CMEndpoint f4dfcf94 TOTAL NOW=2 CALL_LIST=0
08:58:16 260614047mS CMExtnRx: v=401, p1=0
CMSetup
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[401] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
08:58:16 260614047mS CMCallEvt: 0.4239.0 126 MODEM.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
08:58:16 260614048mS CMCallEvt: 0.4239.0 126 MODEM.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
08:58:16 260614049mS CMExtnTx: v=401, p1=0
CMSetupAck
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
BChan: slot=0 chan=7
UUI type=Local [......2Pd..] [0x01 0x02 0x00 0x00 0x01 0x02 0x32 0x50 0x64 0x00 0x00 ]
Timed: 14/04/14 08:58
08:58:16 260614049mS CD: CALL: 0.4239.0 BState=Idle Cut=1 Music=3.0 Aend="MODEM(401)" (0.7) Bend="" [] (0.0) CalledNum= () CallingNum=401 (MODEM) Internal=1 Time=5 AState=DialInitiated
08:58:16 260614050mS CMMap: a=0.7 b=0.0 D1
08:58:19 260616011mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
08:58:19 260616012mS CMMap: a=0.7 b=0.0 D0
08:58:19 260616172mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[3] Type=Default (100) Reason=CMDRdirect
08:58:19 260616631mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[3] Type=Default (100) Reason=CMDRdirect
08:58:20 260617158mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[9] Type=Default (100) Reason=CMDRdirect
08:58:20 260617685mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[6] Type=Default (100) Reason=CMDRdirect
08:58:21 260618049mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[9] Type=Default (100) Reason=CMDRdirect
08:58:21 260618711mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[7] Type=Default (100) Reason=CMDRdirect
08:58:22 260619088mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[6] Type=Default (100) Reason=CMDRdirect
08:58:22 260619521mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[4] Type=Default (100) Reason=CMDRdirect
08:58:23 260620006mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
08:58:22 260620452mS CMExtnRx: v=401, p1=0
CMInformation
Line: type=AnalogueExtn 18 Call: lid=0 id=1 in=0
Called[2] Type=Default (100) Reason=CMDRdirect

08:58:33 260630453mS CMLOGGING: CALL:2014/04/1408:58,00:00:00,000,401,O,03333333333,03333333333,MODEM,,,1,,""n/a,0
08:58:33 260630453mS CD: CALL: 0.4239.0 BState=Idle Cut=0 Music=0.0 Aend="MODEM(401)" (0.7) Bend="" [] (0.0) CalledNum=03333333333 () CallingNum=401 (MODEM) Internal=1 Time=16409 AState=Dialling
08:58:33 260630453mS CD: CALL: 0.4239.0 Deleted
08:58:33 260630454mS CMCallEvt: 0.4239.0 -1 MODEM.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
08:58:33 260630455mS CMCallEvt: 0.4240.0 -1 BaseEP: DELETE CMEndpoint f4dfcf94 TOTAL NOW=1 CALL_LIST=0
08:58:33 260630455mS CMCallEvt: END CALL:126 (f4dda1a4)
08:58:33 260630458mS CMMap: a=21.11 b=0.0 DTMF::AllocateRAS allocated CMRTVoicemail resource busy 2, total 45
08:58:33 260630458mS CMMap: a=21.11 b=1.255 T
08:58:33 260630458mS CMMap: a=21.11 b=0.7 M22

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