Fatal Error message, what can resolve this other than?

[bhanson184]

Periodically this error comes in:
FATAL VCU ERROR COUNT = 1

TYPE SLOT CHNL PRIO DATE TIME #BAD DATA1 DATA2 DATA3 DATA4
08 08 00 3 11/19 10:23 1 00000000 000000FF 00000000 00000000
It says to replace the VCU card and reboot. Are there other options available? Reboot first and see if the trouble continues?

 

[doktor]

Hi Mr. Hanson

This fault does not deal with the VCU, but the harddisk (HDD). Try to check your HDD by entering the command:
@DEX 1
Then post the result here.
In the printout zeroes (0) means OK sector, and numbers (1-9) means bad sectors.


///doktor

 

[doktor]

Do NOT restart your OCTEL before I have seen and commented your printout from the @DEX 1...


///doktor

 

[bhanson184]

The restart is a different system. I'll get back into this Octel and send the results.

 

[bhanson184]

Hey doctor;

Here is the results of the command you said to input:

@DEX 1
REGION 01 COMPLETE DISK #1: 00000 DISK #2: 00000 DISK #3: 00000
With all zeros does that mean there isn't a problem with the drive?

Bob H

 

[bhanson184]

I was to quick on my response. Here is the rest of the results:

@DEX 1
REGION 01 COMPLETE DISK #1: 00000 DISK #2: 00000 DISK #3: 00000

REGION 02 COMPLETE DISK #1: 00000 DISK #2: 00000 DISK #3: 00000

REGION 04 COMPLETE DISK #1: 00000 DISK #2: 00000 DISK #3: 00000

REGION 08 COMPLETE DISK #1: 00000 DISK #2: 00000 DISK #3: 00000

REGION 10 COMPLETE DISK #1: 00000 DISK #2: 00000 DISK #3: 00000

DISK EXERCISE COMPLETE

Thanks

 

[doktor]

Yes, zeroes means OK sector.
If you clear the alarms by @C H and list them again by @L H, and the TYPE 08 alarm comes back after one day or earlier there could be a problem with the HDD.
If the @DEX 1 is clear, then I would restart the system.

///doktor

 

[bhanson184]

Thanks

 

[doktor]

Still, if the DEX 1 is clear it is not 100% shure, that the system wold come up after a @RESTA. Other faults (software or hardware) could keep the system down after a restart.
So, we cannot give any guarantee.
But if you check the @L H and @DEX 1 before, you are safer.

///doktor