dereklindo
Technical User
Hi all,
Is it possible for original CID to be passed when doing an external transfer using two analog lines? ie. call comes in on Line 1, the user presses 1 for Emergency, IPO routes line 1 over Line 2 using Trunk to Trunk transfer. The client wants to be able to see the original CID.
Thanks
Derek
Is it possible for original CID to be passed when doing an external transfer using two analog lines? ie. call comes in on Line 1, the user presses 1 for Emergency, IPO routes line 1 over Line 2 using Trunk to Trunk transfer. The client wants to be able to see the original CID.
Thanks
Derek