External transfer on Analog lines

[dereklindo]

Hi all,

Is it possible for original CID to be passed when doing an external transfer using two analog lines? ie. call comes in on Line 1, the user presses 1 for Emergency, IPO routes line 1 over Line 2 using Trunk to Trunk transfer. The client wants to be able to see the original CID.

Thanks

Derek

 

[rocky0217]

Not with analog trunks unfortunately.

 

[socalsteve]

Most providers can set the "main" number as the outbound caller ID on all the lines on the account. Some are even doing it without asking.

 

[VoIP Numpty]

I've never heard of a way of setting the outbound callerID on any analogue trunk (except by the programming at the Exchange/CO), so this is not a system question really. But if you can enable 'centrex' transfer (lots of different names in different countries but the exchange operates like a PBX - you do recall, dial the other number, clear down, call is transfered) that usually will send the original callerID.