I need assistance with a temporary solution for a downed voicemail system. I've read a bunch of posts but still haven't found one that will help me with this issue...
I have phone with CLS UNR CFXA SFA (was CTD - just changed for testing purposes). I need to foward it to a cell phone number (and yes, I know all the toll fraud issues - this is a temporary fix and a waiver has been signed).
Have tested these scenarios:
(the first is the preferred method by the customer)
1: HUNT/FDN/CFW to 9xxxxxx - internal calls work fine; external calls get routed to the operator on CFWD; FNA will ring several times, then blip for a second and ring again to the same extension.
2: HUNT/FDN/CFW to ACD NCFW to 9xxxxxx - internal calls work fine; all external calls go the operator
3: HUNT/FDN/CFW to access code + xxxxxxx - all calls get fast busy (even if dialing direct from the extension, the call gets fast busy and I get two BUG codes: BUG0040 BUG1366
Route has FTR OPT CFF and members are UNR, NCOS 0, TARG is blank.
NET_DATA has TRNX YES EXTT YES FTOP FTLY
Any ideas?
I have phone with CLS UNR CFXA SFA (was CTD - just changed for testing purposes). I need to foward it to a cell phone number (and yes, I know all the toll fraud issues - this is a temporary fix and a waiver has been signed).
Have tested these scenarios:
(the first is the preferred method by the customer)
1: HUNT/FDN/CFW to 9xxxxxx - internal calls work fine; external calls get routed to the operator on CFWD; FNA will ring several times, then blip for a second and ring again to the same extension.
2: HUNT/FDN/CFW to ACD NCFW to 9xxxxxx - internal calls work fine; all external calls go the operator
3: HUNT/FDN/CFW to access code + xxxxxxx - all calls get fast busy (even if dialing direct from the extension, the call gets fast busy and I get two BUG codes: BUG0040 BUG1366
Route has FTR OPT CFF and members are UNR, NCOS 0, TARG is blank.
NET_DATA has TRNX YES EXTT YES FTOP FTLY
Any ideas?