Can anyone give me some instruction or any hidden tips to get this working. I need to set up in CCR so that when the caller presses a certain key they are forwarded out to a toll free number. I tried to set it up but everytime I checked it the call pilot would say that the routing wasn't correct to complete the call. I picked "ext", I tried both route and pool for the out dial option and put the 800 number in. I checked the routing to make sure I was using the correct line pool. I verified that the voicemail ports weren't restricted. I tried putting a # in front of the number. Still I couldn't get it to work. When I tried using the route option, it would dial the number but I never heard dialtone, it waited about 6 secs and then disconnected. ANY HELP IS APPRECIATED!!
Thanks
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