Extension does not have a TN assigned

[abartolino]

When I do a prt on and extension I get the following. I would like to create an extension similar to this one but not sure where to start. The two 2616 sets that this ext appears on pick up the line when the extension is called.

REQ: prt
TYPE: dnb
CUST 0
DN 3652
DATE
PAGE
DES
DN 3652
CPND
NAME Help Desk
XPLN 18
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 036 0 00 15 KEY 09 DES 3RDFL 5 MAY 2009
(2616)
TN 037 0 00 07 KEY 09 MARP DES 632 9 JUL 2008
(2616)

 

[sabirawan]

In LD 11
REQ cpy
TYPE 2616
CPTN 36 15
TOTN xx yy ( xx=Card slot No YY=port on card xx)
DN new Directory Number

same like to this one with same DN

 

[abartolino]

The TN 36 15 is assigned to my extension. 3652 doesnt appear to be assigned to any TN or have a devive type.

 

[RPHTECH]

That is correct, 3652 only apears on that phone as another ext. There will be no TN or device associated with it. Key 00 is the main DN of the phone and 3652 is an ext. on key 09.

 

[johnpoole]

to create an ext that is not assigned to key 0..

chg
2616
4 0 14 14
echg yep
key 10 scn 1234

now the 16 at 14 14 has a second dn

to find a vacant dn.. ld 20 prt ludn

john poole
bellsouth business
columbia,sc

 

[abartolino]

I figured it out. Now how do I make sure that when an external caller dials this number it rings at this extension?

 

[Johnthephoneguy]

If you are receiving 4 digits and the extension is in your DID range it should work with no problems.

if you are set up differently you might have to go to ld 49 and use your IDC table to send the calls to his extension.

JohnThePhoneGuy

"If I can't fix it, it's not broke!