Extended Call Pickup

[TykeUK]

Hi - Can anyone help with this...?
I have 2 sets of stations in separate pickup groups - I want them to also to be able to pick up the other groups phones but they need to know which group it is. I assumed this could be done via the extended feature but can't get this to work. After dialling the FAC I just get a dial tone??
Does anyone also know if there is a feature button for Extended call pickup. I have this is set as a FAC but want to add a button that will highlight when a call can be picked up in the same way as standard call pickup.

CM2.0, using 4620's
Extended group pickup feature is set to simple.

Any help appreciated.

 

[huffer]

If I'm not mistaking you will have to dial the corresponding pickup-group number you have entered in your "extended-pickup-group screen", after dialling the FAC. This is NOT the same number as the actual pickup-group number. Check the "extended-pickup-group" screen.

 

[TykeUK]

Thanks huffer - I knew I would be missing something. Is there a feature button like the standard call-pkup button for this?

 

[huffer]

Not sure if there is one... But an autodial button with the feature access code should work fine...