classydreams
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I have been tryiing to get a PHONE 30 V1 back on line with a IP406 Control unit version 5.0. I am getting a RED light all the time and I found the following instructions in a thread. I am getting to the part where I plug in the PHONE 30 module and all I get is TFTP POLL FAILED. I must not be configuring the TFTP properly or maybe I do not have the correct .BIN filed. How can I verify that I have this set properly. Thanks.
FOUND ON A THREAD:
Steps to follow
create a offline config for the IP Office
add the not working module in the offline config
send the offline mode config to the IP Office and reboot IP Office
power off the IP Office
connect the not working expansion module to the IP Office
connect the expansion module serial port to your PC
start HyperTerminal - 38400,8,N,1
power up the expansion module and repeating press ESC on the PC until you get the Loader message
Power up the IP Office
Open Avaya Manager and open the config
Make sure the TFTP server in Manager is active and that the working directory contains the necessary bin files for the expansion module
In HyperTerminal enter AT-X, de module replies with a erase message and will show a TFTP Poll message
If all is well you can see in the Manager tftp logs that the module is loading the software
Go for a coffee and be patient, after a while the LED on the expansion module becomes green, it will take a few seconds from here before the unit is operational!
Close the config in Manager and open it again
test the module, if only the software was a problem it is working again - if not you have a hardware problem
FOUND ON A THREAD:
Steps to follow
create a offline config for the IP Office
add the not working module in the offline config
send the offline mode config to the IP Office and reboot IP Office
power off the IP Office
connect the not working expansion module to the IP Office
connect the expansion module serial port to your PC
start HyperTerminal - 38400,8,N,1
power up the expansion module and repeating press ESC on the PC until you get the Loader message
Power up the IP Office
Open Avaya Manager and open the config
Make sure the TFTP server in Manager is active and that the working directory contains the necessary bin files for the expansion module
In HyperTerminal enter AT-X, de module replies with a erase message and will show a TFTP Poll message
If all is well you can see in the Manager tftp logs that the module is loading the software
Go for a coffee and be patient, after a while the LED on the expansion module becomes green, it will take a few seconds from here before the unit is operational!
Close the config in Manager and open it again
test the module, if only the software was a problem it is working again - if not you have a hardware problem