I am preparing a summary report that shows the number of days that it takes to complete each case for each month. A service level exists that allows the worst 20% of cases to be excluded from the average days for each month. I have listed each case duration in the details and grouped by month. I have calculated the average durations for each month using a summary of the days per case.
I now need to select the longest 20% of durations for the month and deduct them to calculate the new average for each month. I tried a running total but that didn't work.
My report looks like this:
completed cases ave days
Client1 549 30.49 (Group1)
Month1 32 22.47 (Group2)
Case1 running tot (Detail)
Case2 etc.
I am using CR9 and an access database.
I now need to select the longest 20% of durations for the month and deduct them to calculate the new average for each month. I tried a running total but that didn't work.
My report looks like this:
completed cases ave days
Client1 549 30.49 (Group1)
Month1 32 22.47 (Group2)
Case1 running tot (Detail)
Case2 etc.
I am using CR9 and an access database.