Exchange 5.5 Directory Store backup failure

[felixg2000]

Hi all,

New to these forums and have a question. This is a copy of the BEXxxx.txt log.

Media Name: "Media created 2/11/2004 11:32:07 PM"
Backup of &quot;\\<server name>\Microsoft Exchange Directory &quot;
Backup set #6 on storage media #1
Backup set description: &quot;<server name>&quot;
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 2/12/2004 at 12:10:01 AM.
The Exchange Store service is not responding. Backup set canceled.
^ ^ ^ ^ ^

Backup completed on 2/12/2004 at 12:10:07 AM.
Backed up 0 Exchange Server store(s)
Processed 0 bytes in 6 seconds.
Throughput rate: 0.0 MB/min

Now this particular server is my mailbox server (bridgehead, owa, public folders and antivirus are all elsewhere) and Veritas has not reported this error until last night. Everything seems to be working fine and all appropriate services seem to be running. I can't really find anything at the Veritas or Technet sites so I thought I would try here.

I appreciate anyone who can help out. Thanks in advance.

Felix

 

[felixg2000]

Just in case it wasn't interesting enough before, last night's backup ran without any problems. I did absolutely nothing to modify the job or the settings anywhere. Hmmm, wait, while I was writing this, it reminded me of the fact that I DID have to clear some disk space on the Exchange server OS partition which had reported low disk space. Did I just answer my own question?

Felix

 

[artdeco2004]

I got this on my Back up Server:

============================================================
Job server: SERVER2
Job name: Backup 0016
Job started: Wednesday, February 18, 2004 at 3:16:19 PM
Job type: Backup
Log file: BEX06.txt
============================================================

No appendable media could be mounted.
Switching to overwrite operation on scratch media.

Drive and media information from media mount:
Changer Name:
Drive Name: ARCHIVE 2
Media Slot: 0
Media Cartridge Label: 4MM000080
Targeted Media Set Name: Media Set 1

============================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
============================================================
Performing Agent Accelerated backup

Media Name: &quot;Media created 02/18/2004 03:16:19 PM&quot;
Backup of &quot;\\server\Microsoft Exchange Information Store &quot;
Backup set #1 on storage media #1
Backup set description: &quot;Backup 0016&quot;
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 2/18/2004 at 3:16:56 PM.

Backup completed on 2/18/2004 at 3:16:59 PM.
Backed up 0 Exchange Server store(s)
Processed 0 bytes in 3 seconds.
Throughput rate: 0.0 MB/min
------------------------------------------------------------

============================================================
Job Operation - Verify
============================================================

Verify of &quot;\\server\Microsoft Exchange Information Store &quot;
Backup set #1 on storage media #1
Backup set description: &quot;Backup 0016&quot;
Verify started on 2/18/2004 at 3:17:01 PM.

Verify completed on 2/18/2004 at 3:17:01 PM.
Verified 0 Exchange Server store(s)
Processed 0 bytes in 1 second.
Throughput rate: 0.0 MB/min
------------------------------------------------------------

============================================================
Job ended: Wednesday, February 18, 2004 at 3:17:01 PM
Job completion status: Successful
============================================================

40% of free space on the HD where exchange2000 is running...

Any idea?

 

[felixg2000]

1) Just to finish off on my post, the disk space problem seems to have in fact been the problem. Since clearing out the drive and freeing up the disk space, it has been backing up fine.

2) Sorry I can't help on this one but does that report indicate that it found a store and just didn't back it up or that it didn't find a store to backup?

Felix

 

[keiem]

I am getting a very similar error as the original post. I believe I have enough disk space - nearly 8 gig, more than I had the last time it worked - so I don't think that is the problem. I'm running Exchange 5.5 on NT4.0 with Backup Exec 8.60.

I started having this problem after the exchange server crashed and the databases were corrupted. The databases have since been restored and the mail server is working as it should.

Here is the latest BEX03.txt job log:

======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================

Media Name: "Media created 7/21/04 09:05:15 AM"
Backup of "\\server\Microsoft Exchange Information Store "
Backup set #1 on storage media #1
Backup set description: "Email - FULL"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 7/21/04 at 9:05:29 AM.
The Exchange Store service is not responding. Backup set canceled.
^ ^ ^ ^ ^

Backup completed on 7/21/04 at 9:05:31 AM.
Backed up 0 Exchange Server store(s)
Processed 0 bytes in 2 seconds.
Throughput rate: 0.0 MB/min
----------------------------------------------------------------------

======================================================================
Job Operation - Verify
======================================================================

Verify of "\\server\Microsoft Exchange Information Store "
Backup set #1 on storage media #1
Backup set description: "Email - FULL"
Verify started on 7/21/04 at 9:05:41 AM.

Verify completed on 7/21/04 at 9:05:41 AM.
Verified 0 Exchange Server store(s)
Processed 0 bytes in 1 second.
Throughput rate: 0.0 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Wednesday, July 21, 2004 at 9:05:41 AM
Job completion status: Failed
======================================================================