Exchange 2003 SP1 thinks my exhange is v 6.0 not 6.5

[jimbrowski]

I've got a problem with a sbs2003 machine (upgraded from 2000). I'm trying to install Exchange 2003 SP1 but the installation program won't run as it thinks i'm using exchange 6.0. If I check the version in system manager it clearly says 6.5! Has anyone else come accross this? I really need to apply this patch.

I help would be greatly appreciated!!

Thanks

Jim

 

[jimbrowski]

does anyone have any advice they could offer on this?

 

[mtnathan]

Do you have Outlook installed on the Exchange server by any chance?

If so uninstall Outlook, reboot and then try applying the service pack again.

http://support.microsoft.com/kb/266418/

 

[jimbrowski]

thanks for that, but outlook's not installed.

 

[mtnathan]

Do you have any errors in the Exchange Server setup progress log? It will be in the root of the C:\ drive of the exchange server

 

[jimbrowski]

nope, I can't see any related logs either. Is the exchange version reported by a dll which can be updated?