Error Message 20 on UTC 1

[wdm1964]

What does an Error Message 20 mean on a Universal Trunk Card? I am not understanding the description. Is it anything to worry about?

Thanks;

 

[johnpoole]

ERR0020
is the error aqgainst vacant ports?

john poole
bellsouth business
columbia,sc

 

[wdm1964]

Not sure, I just got the call a few hours ago and the customer was not too clear on it. Waht are the implications for vacant or used?

Thanks

 

[johnpoole]

if it's a used port then you may have a reverse on the jumper.. 90 percent of the time that error is caused by the software being active and the trunk not in service..

if that cust has a lot of working analog trunks, i would make a trip.. if not i would dial in, wait for the error.. translate it to a port and out that trunk or trunk and rdb..

i never leave anything programed that is not in service.. these boxes don't have enough mem to process streaming error msgs..

john poole
bellsouth business
columbia,sc