Error appling secuity update to S8500

[Sinkiller]

I get an error when trying to apply patches to an S8500. Heres my setup. Not sure what Im doing wrong.

Operating system: Linux 2.6.11-AV18 i686 i686
Built: Mar 9 15:26 2007

Contains: 00.1.731.2
Reports as: R014x.00.1.731.2
Release String: S8500-014-00.1.731.2
UPDATES:

There are no updates on the system.

Translation Saved: 2008-05-01 17:29:07

License Installed: 2008-03-17 13:41:59

Memory Config: Standard

login: dadmin
Password:
Last login: Tue May 13 10:06:28 from 10.0.1.248
Tue May 13 11:07:23 EDT 2008
Enter your terminal type (i.e., xterm, vt100, etc.) [vt100]=>
22259: old priority 0, new priority 0

dadmin> cd /var/home/ftp/pub
dadmin> ls -ltr
total 5736
drwxr-xr-x 2 root root 4096 Mar 13 18:03 avaya
-rw-rw-r-- 1 dadmin susers 5297486 May 12 14:04 00[1][1].1.
-rw-rw-r-- 1 dadmin susers 552256 May 13 10:01 PLAT-rhel4-1000[1].tar.gz
dadmin > update_show

There are no updates on the system.
dadmin@> update_unpack PLAT-rhel4-1000[1].tar.gz
unpacking file PLAT-rhel4-1000[1].tar.gz...
updates/PLAT-rhel4-1000/
updates/PLAT-rhel4-1000/ppconf
updates/PLAT-rhel4-1000/update_files.dat
updates/PLAT-rhel4-1000/pcre-4.5-4.el4_6.6.i386.rpm
updates/PLAT-rhel4-1000/shadow-utils-4.0.3-41.1.AV1.i386.rpm
updates/PLAT-rhel4-1000/activate_script
updates/PLAT-rhel4-1000/deactivate_script
updates/PLAT-rhel4-1000/patchit
updates/PLAT-rhel4-1000/unpatchit
updates/PLAT-rhel4-1000/rpm_install
updates/PLAT-rhel4-1000/rpm_uninstall
updates/PLAT-rhel4-1000/unpack_script
updates/PLAT-rhel4-1000/README
/opt/ecs/bin/update_unpack: line 117: /opt/updates/PLAT-rhel4-1000[1]/unpack_scr
ipt: No such file or directory

update_unpack PLAT-rhel4-1000[1].tar.gz failed
dadmin> update_show

There are no updates on the system.
dadmin>

 

[jdeadly]

I think you need to remove (1)
update_unpack PLAT-rhel4-1000[1].tar.gz failed
update_unpack PLAT-rhel4-1000.tar.gz failed

 

[phoneguy55]

x2

 

[Midstream]

x3 I had something similar yesterday. Same patch on an S8710.

update_remove PLAT-rehl4-1000

And you have to get that bracket with the one inside it out of there. That's caused by using the wrong version of Internet Explorer to download the file.

Download it and when it asks you to save it, do so without the [1] , then get it back on the server, unpack it and activate it.

 

[phoneguy55]

IE6 is the problem.

 

[definityandcmuk]

this IE6 issue is pretty well documented on the support site

 

[Sinkiller]

Thanks gentleman. I upgraded to IE7. It did the trick.