Hi there,
Our customer got roundabout 5000 Ericsson 4223 phones connected to their MX-One. Since last months lots of telephones are suddenly dying, at least 300 did,and the number is growing. Displays are fading to black- or with black stripes. In some cases after reconnecting the phones to their cords no display at all is shown anymore. Strange thing is that these phones are operating normally like they're able to handle incoming and outgoing calls. Anyone experienced/solved this problem? Phones are all manufactured before 2008 (all phones are built in 2007).
Please let me know if you can advise.
Best regards,
Michel
Our customer got roundabout 5000 Ericsson 4223 phones connected to their MX-One. Since last months lots of telephones are suddenly dying, at least 300 did,and the number is growing. Displays are fading to black- or with black stripes. In some cases after reconnecting the phones to their cords no display at all is shown anymore. Strange thing is that these phones are operating normally like they're able to handle incoming and outgoing calls. Anyone experienced/solved this problem? Phones are all manufactured before 2008 (all phones are built in 2007).
Please let me know if you can advise.
Best regards,
Michel