Embedded voicemail drops call 2

[ipopartner]

When a call cover to a voicemail, it gets dropped right after the greeting tone??
It is an embedded R8.1.. Any hints? Is rebuilding the SD card the way to go?

ACIS
ACSS

 

[Westi]

Every call covering to vm gets dropped?
then definitely a rebuild of the card is a good idea.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[ipopartner]

Yes, it is a system wide trouble.. OK, I will format, recreate and then restore LVMAIL. Hope the SD will not become useless during this process

ACIS
ACSS

 

[Westi]

rarely does, I carry a spare SD in my Laptop bad just in case

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[ipopartner]

that's interesting, I believe the spare one is an Avaya SD card.. But how do yo enter the old dongle number on the new SD to match the existing license?

ACIS
ACSS

 

[IPScec]

8.1 what? We had tons of problems on misc 8.1 that ee5re mostly resolved in 8.1.69. Many problems were with embedded vm. You may also try changing your vm mode to ip office mode rather than intuity mode. Its not a huge issue for users if they generally use visual vm.

 

[ipopartner]

I will keep this in mind.. Thank you so much for all your inputs.

ACIS
ACSS

 

[hairlessupportmonkey]

remember to format the card using manager, Mkay?

ACSS - SME
General Geek

 

[ipopartner]

Absolutely

ACIS
ACSS

 

[EmuDan]

Yes, avoid Intuity mode like the plague!

Dan

I wouldn't say I "hate" my job...it's just that most days, I'd rather get kicked in the nuts repeatedly instead of being here.

 

[BWB8771]

Is it as simple as changing the mode from Intuity to IPO in the drop-down box? (System Preferences --> General --> Default Telephony Interface)

IP 500 8.1(63)
VMPro 8.1.9016
46/5610s, 46/5621+25s