Question: Using 20 VM licenses, does that provide 20 recordings at any given time, or do I get all 30 recordings to work at any given time, with just (1) VM license?
I have a very busy call center, and need a lot of RADs to accommodate the various (65) Queue Paths in the cluster of Controllers. With the RAD Sets programmed and setup to a particular recording annoucement, I get only one message at a time on a VM port (unless the port is accessed with 5 seconds of the start of a session and it will play multiple times - fantastic, but I can't count on that happening very often).
I have currently 27 recordings setup (so I'm using 27 of the 30 RAD sets) in the Queue Paths in this design. I have an Enterprise of (10) 3300 Controllers with 44 VM user licenses. In a previous thread: thread1329-1630225, it was suggested that only (1) VM license was needed to activate the Embedded VM, again does that (1) license give me 30 available RAD recordings at any given time?
I have an ISS Controller that has the RAD sets programmed on it, it also has (4) other Trunking Gateways on the same site, I would like to use some of the 44 VM licenses on the Trunking Gateways, and activate the 30 Embedded Ports on them, to take some of the load off the ISS Controller, so in a sense with the ISS 30 ports, and the (4) Trunking Gateways 30 ports (4x30=120) that would give me 150 RAD ports.
I have tested the HG setup of the ISS and Gateways, and I can have both internal and external members in the HGroups.
I have a very busy call center, and need a lot of RADs to accommodate the various (65) Queue Paths in the cluster of Controllers. With the RAD Sets programmed and setup to a particular recording annoucement, I get only one message at a time on a VM port (unless the port is accessed with 5 seconds of the start of a session and it will play multiple times - fantastic, but I can't count on that happening very often).
I have currently 27 recordings setup (so I'm using 27 of the 30 RAD sets) in the Queue Paths in this design. I have an Enterprise of (10) 3300 Controllers with 44 VM user licenses. In a previous thread: thread1329-1630225, it was suggested that only (1) VM license was needed to activate the Embedded VM, again does that (1) license give me 30 available RAD recordings at any given time?
I have an ISS Controller that has the RAD sets programmed on it, it also has (4) other Trunking Gateways on the same site, I would like to use some of the 44 VM licenses on the Trunking Gateways, and activate the 30 Embedded Ports on them, to take some of the load off the ISS Controller, so in a sense with the ISS 30 ports, and the (4) Trunking Gateways 30 ports (4x30=120) that would give me 150 RAD ports.
I have tested the HG setup of the ISS and Gateways, and I can have both internal and external members in the HGroups.