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Embedded VM question about mailbox size

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galexa1004

Vendor
Jul 22, 2007
165
US
I'm probably reading the docs too fast but....

I can't find anything documenting the max number of messages or storage per User.

I've searched the KB, FAQ, Installation doc, etc. and have found the max storage for a card, how to determine storage available via Monitor and Housekeeping, setting max msg length, etc. but just can't find this one kernel of information.

Would someone point me to the documentation showing maximum mailbox storage which triggers a mailbox full prompt.
 
there is no per user storage, it is a system storage amount.
I think 15 hours for essential, increasing to 20 hours with 2 additional ports and gets to 25 hours with full 6 port licensing.

That makes it important that users actually delete their new messages if they use vm to email copy feature

Joe W.

TeleTechs.ca
FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
 
Thanks for the reply and that is what I figured however this is confusing me -

1.4 Full Mailbox
When a mailbox is full and unable to store new voicemail messages, the voicemail system plays an information message
and disconnects the call.
 
I had a customer that had reboots whenever the user with a mailbox with over 400 messages accessed the mailbox so you are so far still lucky :)

Joe W.

TeleTechs.ca
FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
 
My experience is that when there are 256 messages in a mailbox, it is hosed. When the user attempts to login to mailbox the system reboots. Had this on 2 systems. Embedded, 2/4 ports, R 8.0 / 8.1
I removed messages via the DTE port to resolve problem. It's a good idea to check for unattended mailboxes every once in a while.

47 years in the business and counting.
 
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