alfie1noakes
IS-IT--Management
A friend of mine has recently had issues with connecting to the internet. Their son was on the PC when the AVG software picked up the "Tinyproxy" virus. He was asked if he wanted to heal it to which he replied yes. Job done..
Now it may be coincidence, but now this machine will not connect to the internet thru IE7. They also have a laptop which connects thru the same router. This still works and you can see the router by entering the IP address in the browser, on the laptop.
I had a look at the PC in question and worked out the following:
1. Email still works on this machine
2. Internet browsing is completely defunked
3. The PC can still ping external IP addresses
4. I CANNOT get into the router by entering its IP address into the browser
5. I tried to load Firefox onto the machine, but it will not initialise at all. It gets to the point at which it is about to start and then returns an error in connection.
6. I have run some malware removal software and stripped out any dodgy looking files etc.
Im a bit stuck now, as I am sure that something is blocking connection, but I dont know what to remove / look at now to sort the issue. If I could actually get into the router via its IP address it would be a start, but the router is completely blocked form the OS.
Any ideas help etc would be greatly appreciated.
Cheers
Andy
Now it may be coincidence, but now this machine will not connect to the internet thru IE7. They also have a laptop which connects thru the same router. This still works and you can see the router by entering the IP address in the browser, on the laptop.
I had a look at the PC in question and worked out the following:
1. Email still works on this machine
2. Internet browsing is completely defunked
3. The PC can still ping external IP addresses
4. I CANNOT get into the router by entering its IP address into the browser
5. I tried to load Firefox onto the machine, but it will not initialise at all. It gets to the point at which it is about to start and then returns an error in connection.
6. I have run some malware removal software and stripped out any dodgy looking files etc.
Im a bit stuck now, as I am sure that something is blocking connection, but I dont know what to remove / look at now to sort the issue. If I could actually get into the router via its IP address it would be a start, but the router is completely blocked form the OS.
Any ideas help etc would be greatly appreciated.
Cheers
Andy