Elite Call Centre licences

[BristolD]

How do I tell how many elite call centre licences I have available ?

Thanks

I can see that it is enabled
display system-parameters features Page 11 of 18
FEATURE-RELATED SYSTEM PARAMETERS
CALL CENTER SYSTEM PARAMETERS
EAS
Expert Agent Selection (EAS) Enabled? y

and this is normal agents

SYSTEM CAPACITY

System
Used Available Limit
-----------------------
HUNT GROUPS, SPLITS, OR SKILLS
Groups/Splits/Skills: 414 1586 2000
Administered Logical Agents: 426 19574 20000
Administered Logical Agent-Skill Pairs: 2061 177939 180000
Logged-In ACD Agents: 235 15 250
Logged-In Advocate Agents: 0 0 0
Logged-In IP Softphone Agents: 112 138 250
Logged-In SIP EAS Agents: 0 18 18
Group Members Per System: 1310 98690 100000
CMS Measured ACD Members: 1172 2828 4000
Dynamic Queue Slots Per System: 4 14996 15000
Queue/Call Status Buttons: 721 32017 32764+
Intercom Groups Per System: 1 1023 1024
Modem Pool Groups Per System: 0 63 63
Personal CO Line (PCOL) Trunk Groups: 0 200 200
'+' Limit combined with Facility Busy Indicators



USED
Logged-In ACD Agents: 250 236
Logged-In Advocate Agents: 0 0
Logged-In IP Softphone Agents: 250 113
Logged-In SIP EAS Agents: 18 0

 

[lopes1211]

Logged-In ACD Agents: 235 15 250

You have 250 total. At the time your report was captured, 235 agents were logged in.

-CL

 

[BristolD]

Thank you lopes1211

 

[joe2938]

Display cap will tell you as well