element manager for windows 7

[Gerhardt]

Hi all

I have been trying to install element manager on my new windows 7, 64 bit, Intel, Acer notebook but have no luck, I have been trying various versions of Java and still no luck.

I am downloading the various versions of Java from the following website:

http://www.oracle.com/technetwork/java/archive-139210.html

I have read through the previous thread and I found the info very vague.

Please assist me with the install of this software.

 

[TrainingDave]

Hi Gerhardt,
Which version or type of BCM are you trying to install BEM from, if usung Application launcher on either the 50 R5 or 6 or the 450 will require Java JRE, prior to installing element manager, this will then in the launcher application tell you against element manager wether you require an update as well as allowing you to install it.
We run BEM on 2 Hp pavilions with Win 7, 64 bit fine.

Hope this helps.

I like to learn, I just don't like being taught.

 

[Gerhardt]

Hi Dave

I am Trying to Install Element manager for BCM 50 Rls. 5 Java JRE 5.0 & Java JRE 5.0 Update 1.0 is both installed and still would not run. I have had Java JRE 5.11 installed and would not run.

Spoke to E-tac support at Telus and all there notes indicate that you need Java JRE 5.11 to install and run BEM. This is not like I have not tried, I am here because I need help from someone who had the same issue. Installed the same version of BEM on a customers XP bussiness machine and had no problem installing the software and I was able to log on and program the switch.

So I guess there is something that is being overlooked when installing on a Win 7 machine.

 

[Gerhardt]

So

I was successful in getting the latest BEM 62.0.0 and I still have a problem trying to install it on my Windows 7, 64bit machine.

Have read a previous post where they installed Java 1.5.0, well still does not work.

Is there anyone that wants to share some info please?

 

[curlycord]

I have no issue with 61 on 7 64



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curlycord

http://www.curlycord.com

 

[Gerhardt]

Ok, so what version of Java are you running on your pc?

 

[cook1082]

I have an Acer travel mate it has windows 7 and java 6.0.230 and EM loaded and works great.

 

[curlycord]

Oops, I had 61 on my XP

Somehow I have 60.2.0 now...guess I re-installed wrong file.

Java is Verion 6 udate 23 (build 1.6.0_23-b05)
Note in my control panel I only show 32 bit but I could swear I installed both 32 and 64 bit.
Try installing both.

I will see iif I can the new one and test.





=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[cook1082]

There is a vitural PC with XP mode you can down load to windows 7.

 

[curlycord]

I am certian you wouldnt need it for EM....NRU yes though.


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[Gerhardt]

Thank you guy's

I got the new BEM 62.0.0 installed on the windows XP machine and you need Jave 6.23 other wise it will not install. How ever I still have trouble installing it on my windows 7 64 bit machine. It seems I might have to reload windows and try again.
Java 6.23 is installed but for some unknown reason it starts the BEM launch screen and just hangs in Java and will not start or complete the install process.

I will keep all of you updated on this issue.

Thanks for all your assistance.