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Easy question about sending * to carrier

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chkbrt

MIS
Apr 4, 2006
73
US
Can i send, say *72 out of the IPO? I checked all the help files and there is not entry for *. Thanks for any info.
 
How are you tring to do this? In a speed dial or callflow or what?
 
you can send what you want
the only restriction is the provider
if they are taking it then you can do it


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
I always thought that a * represented a pause in the tele # string ?
 
You can do this. I have a system sending a *67 on a few of the extensions to block the caller ID. The provider would not take the W to send with held so i had to put in user codes and the code looks like this
[9]1N;
*671N
 
i have found it better to use 72# but depening on the carrier. it should work. what i do is put a line appearance for the line you want to forward and just dial the *72 wait for dialtone again the dial the number you want to forward to and that is it.

Also you can make a short code that send thes *72 out the unique outgoing group id with that number as the only one in the group depending on what you want to do.

ACA & ACS IPO Implementation
 
If a carrier has problems with a *, try substituting a 11 (ie, *67 becomes 1167), sometimes this will fix a problem of the carrier not recognizing codes.
 
Build 2 system shortcodes:
[9]*72 / Dial / *72 / 0 to forward.
and
[9]*73 / Dial / *73 / 0 to unforward.

The pain of this is that you do not always get Line 1. You may have to dial it a few times to get the main line (not an issue with 2-3 lines). I think this work with 4.0 using ARS, but I have not tested yet.

Good luck,
Frank

Frank Robertshaw
The Phone Guy
Nashville, TN
 
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