Easy? How do you add a patch to TM?

[jadexing]

I hope this is an easy one and I get spammed with answers. I think it should be.

I want to patch my TM 3.0 server. Where is the Patch Utlity tool? I am unable to log into the web page at this time, and am going directly to the server. Anyone... Anyone... Bueller... Bueller?

-Jade

 

[MagnaRGP]

Start, programs, etc etc etc and you will see the patch utility. The SU's have an a part and a b part which, oddly enough need to be installed in that order.

Don't be logged in to Navigator when you attempt to run the patch util.

 

[jadexing]

Thanks Magna

 

[jadexing]

Well, now that I know where the patch tool is, I have the software (patch a or b), and when I try to select the file and get it going it says "This patch is not compatible with your current system." I thought this was a comprehensive patch, but I am guessing it's because I don't have any of the others already loaded? I will try to back-track.

jade

 

[jadexing]

I talked to someone at Nortel... apparently they don't have a patch for 3.0?

 

[MagnaRGP]

Baloney...or bologna, whichever you prefer!

300888su1f came out in February.

Nortel Level 1 = firewall

Src=customer/vendor Dst=help Action=drop Filter=deny all

 

[Engine1]

TM3 is at SU02 currently, there are also a half dozen or so other peps for specific issues.

 

[jadexing]

Wow- I kinda wondered...

How do you effectively find stuff on the Nortel website. I was hoping I was onto something when I went to

http://www.Nortel.com,

logged in
Hit the Support and training tab, Technical Support--> Software downloads

Searched on 300888su1f, with software chosen in the box below.

No results found! I thank you both for letting me know they are out there- but how do I find them?

Thanks very much,
jadexing

 

[Jaccodo]

Try to look for 300888SU2f and not for 300888SU1f.

Or just look for all patches on TM 3.0 and them search for SU2. You will find him!

Jacco.

 

[MagnaRGP]

Or go to

http://www.nortel.com/espl

and do a search on TM all releases. Don't be too particular in criteria as you will not get ANYTHING. Better to have too many results and sift than none at all.

 

[jadexing]

I think I am denied the proper permissions to get software. So I am nagging my rep...

Thanks everyone-
Jade

 

[jadexing]

Ah- I am so denied. I finally found the place to find PEPs... here's the place to look coutesy of the Nortel website.
Problem Resolution

Fix:
The Enterprise Solutions PEP library is located at

http://www.nortel.com/espl

The Enterprise Solutions PEP Library provides online access to Nortel-approved Product Enhancement Package (PEP) solutions for Enterprise products. Formerly known as Meridian PEP Library (MPL), ESPL provides Nortel customers and distributors a means to select the appropriate Enterprise voice patches for specific system configurations. The tools available include the following:
- A Search functionality to view and download PEPs for your system type or application for applicable software releases. (Communication Server 1000; Meridian 1; and multimedia products such as CallPilot, Symposium, OTM).
- PEP Dependency List Tools and Documentation.
- Meridian ISSP Report and Conflict Checker (MIRCC)(for new systems or upgrades)

NOTE: ESPL is available for distributors and certain COAM customers and registration is required at

http://www.nortel.com/register.

After registering, please call Nortel Technical Support to request access. All other customers seeking patch information, please contact your distributor or a Nortel representative. For North American users, certification is required and can be obtained by attending the Advanced Patch Training course (I.D. 6916AEN).