New install on MXE III, installed and programmed E2T, everything good until upgraded from 4.2 to 5.0. E2T not responding. Tried upgrade bootroom all, didnt work, rebooted system, no luck. thinking about deleting any programming associated with the E2T and reprogramming the E2T, but i can't believe i need to do that. any suggestions would help.
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E2T not responding after upgrade
- Thread starter illini07
- Start date
I have had some recent strange occurrences after 5.0 upgrades.
One of them was with ACD dialling lists not working and not allowing me to change the data .
A backup and restore and reboot fixed it .
I suspect that there may be some database conversion corruption that had occurred .
One of them was with ACD dialling lists not working and not allowing me to change the data .
A backup and restore and reboot fixed it .
I suspect that there may be some database conversion corruption that had occurred .
MitelInMyBlood
Technical User
Seems I recall some upgrade issues that were immediately solved just by performing a DBMS SAVE. Worth a try
Original MUG/NAMU Charter Member
Original MUG/NAMU Charter Member
Supernova99
Technical User
Can you connect to the E2T via SSL?
Use putty to connect to the RTC IP address on port 2007
If you can etconnect then I would suggest blanking all the fields (use a full stop to clear field) then reprogram
The E2T normally does not ger upgaded it ia always a manual firmware upgrade.
Have you also tried a full power off? and checked that the card is seated correctly?
Share what you know - Learn what you don't
Use putty to connect to the RTC IP address on port 2007
If you can etconnect then I would suggest blanking all the fields (use a full stop to clear field) then reprogram
The E2T normally does not ger upgaded it ia always a manual firmware upgrade.
Have you also tried a full power off? and checked that the card is seated correctly?
Share what you know - Learn what you don't
dryaquaman
Vendor
Supernova99,
You said to use a "Full Stop" to clear the field. That term is a new one on me. What does it mean?
Dry Aquaman
You said to use a "Full Stop" to clear the field. That term is a new one on me. What does it mean?
Dry Aquaman
Supernova99
Technical User
I think you You North Americans call it a 'Period'
But as you know we English invented the language so we use the correct term Full Stop (.) and not a woman's monthly cycle!
Share what you know - Learn what you don't
But as you know we English invented the language so we use the correct term Full Stop (.) and not a woman's monthly cycle!
Share what you know - Learn what you don't
- Thread starter
- #9
Supernova99
Technical User
It is always advisable to put a static IP address on the E2T as with the RTC
Using DHCP has never been very successful as in your case.
Share what you know - Learn what you don't
Using DHCP has never been very successful as in your case.
Share what you know - Learn what you don't
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