DTC010 began appearing and don't know how to address it.

[FGiffone]

The message below began rearing it's ugly head a few days ago. Every 15 minutes.

{ "470632", "2012 8 25 14 36
6", "1", "2", "DTC010", "", "", "", "lhscpu2", "0", "", "", "", "" }

This section of the message containing,"470632", changes each time.

Our environment has one Option 61 & six Option 11's.

Any insight towards addressing this message would be appreciated.

 

[bhassell2000]

I assume this message is in the 61, says active claock controller card cannot contact the other clock controller. What happens when you go to LD 60 and type SSCK 0 and hit enter and SSCK 1 and hit enter?

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[FGiffone]

Buddy,

Thank you for your response. Yes, it's the Option 61 rec'd the messages.

I am not at my place of business again 'til Monday so I won't be able to try the commands you've provided.

Once I do, I'll report back.

Again, Thank you!
Frank

 

[tball1]

dtc010 is uart error which means the active clock in the system can,t see the inactive one if you stat the clocks like buddy said it should show no uart. You will have to check staus of cpu's then disable the inactive side clock reseat it then swich sides and do the same on the other cpu to clear this issue.

 

[FGiffone]

Buddy & tball1, I contracted pneumonia over the weekend, not good! I'm not sure when I'll be returning to work but when I do I'm going to tackle this problem.