Hi All, our system is dropping calls all over the place, and we cannot seem to discover why. Our BP has finally taken some logs and sent them off to Avaya. We have replaced our main DS unit, replaced the cat5 cable back to the PRI, SBC says the circuit tests clean, and I can't correlate the drops to network events.
One thing I have seen in Monitor (which I can barely read) is CALL DELETED. The DS units don't appear to be rebooting every time, although we do have somewhat of an issue there.
I am at a loss and we're headed into our biggest volume weekend of the year, so we're in trouble if we can't figure this one out.
Thanks, Dawn
One thing I have seen in Monitor (which I can barely read) is CALL DELETED. The DS units don't appear to be rebooting every time, although we do have somewhat of an issue there.
I am at a loss and we're headed into our biggest volume weekend of the year, so we're in trouble if we can't figure this one out.
Thanks, Dawn