Downgraded 1608 with unique MAC address to be recovered. 2

[alankrut]

We have down graded 1608 with 1.3.3 to 1.3.2 to work with IPO R 8.xxx. Now all the 1608 are with the same MAC address 123456789012. How it can be recovered..???!!! Any help...!?

 

[amriddle01]

http://downloads.avaya.com/css/P8/documents/100178036

 

[amriddle01]

This being the relevant line to you:

Affected 1600 Series IP Deskphones downgraded from 1.3.3 or 1.3.4.B to 1.3.2 resulting in the defaulted/duplicated MAC address condition cannot be recovered in the field, and should be returned to Avaya under warranty, ideally within the first 90 days under the DOA process, for a free of charge replacement

So you're screwed

 

[alankrut]

..yes..!! Thanks amriddle01.. !

 

[amriddle01]

No probs, I assume it also solves this thread? thread940-1735429

 

[hairlessupportmonkey]

We had an engineer do this on site. Scan Source took them back no questions.

ACSS - SME
General Geek

 

[Bas1234]

We had a end customer upgrading the unit by themselves didn't want to buy an upgrade license and downgrade the unit again screwing up all 80 phones. the Reseller told them to downgrade the unit.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[mattKnight]

Star to Bas for making me smile...

Someone had a very bad day that day!

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[alankrut]

..yes ... amriddle01..

 

[tlpeter]

Bas, you made me so curious which reseller that was


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

tlpeter can't tell but i think you would guess it (nrd Lim). They made my day also, some also had a 5600 so they weren't completely down.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[tlpeter]

OK, i know
I did not ask to tell me and I know you can't say it.
Sometimes I miss the work but sometimes really not

BAZINGA!

I'm not insane, my mother had me tested!

 

[alankrut]