Door phone

[sdrennan]

Hi Again,

I have added a door phone onto the system and it won't work. I suspect its down to the door phone itself as an analogue phone works perfectly fine, but the door phone can't / won't access the line and whilst it answering the inbound call from an extension for configuration, the line drops immediately. Anybody any thoughts?

Thanks again

Stuart

 

[kwbMitel]

Specifics on Door phone type/model would help possibly

**********************************************
What's most important is that you realise ... There is no spoon.

 

[sdrennan]

Thanks and whoops, my bad Sorry

Its a Mitel 3300 with a Fongate eXCode - can be seen here:

http://www.palwintec.com/pabx.shtml

Thanks

Stuart

 

[kwbMitel]

Might be a voltage compatibility issue.

The 3300 only supplies 24v instead of 48v.

The doorphone might be detecting the lower voltage as "Line in use" and not fuction properly.

My best guess.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[sdrennan]

Hmmm.... Good point, I'll do some digging. Might have to us an ATA instead of the built in analogue sets.

Thanks anyway.

Stuart