Door Intercom setup on Avaya IP403 DT 3.0 (40) 3

[tommydog]

Hi, i just setup my 1st avaya using IPO ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/3_0DT/ADMIN3_0_580.exe and now want to connect the door intercom from my old BT versatility unit. I am trying to find the "how to" in the manual but cant - any ideas ? The IP403 DT has 2 x POTS ports on the front that i am assuming i can connect to but then i guess the setup is somewhere - but where ?

 

[TomMills]

well in theory yes, but as it's not working i would look at programming the door phone to send the ipo some digits.

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[amriddle01]

Use an analogue handset in the port you are using for the door phone to test if the ?D shortcoded is working or not. If it isn't you haven't programmed it correctly, remember it needs to be "Dial extn" not "Dial" if you are ringning an internal handset with it

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Westi]

the shortcode ?D should work, did you put the 206 into the Telephone Number field?

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[Westi]

forgot one thing: the feature is dial intercom not dial

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[tommydog]

hello - no dial intercom option.... so im going to try dialext (as per amriddle) and dialphysicalextbynumber options.....

in the number field is it ex206, v206 or just 206 for extension 206 called SpareOffice and if a hunt group required is it hMain or just Main for the hunt group called Main ?

can an rj45 plug to BT socket adapter be a MASTER as this the the only adapter i have to try the analogue phone in the POTS port ?

 

[tommydog]

this is the result during test with an analogue phone :

91589897mS CMExtnRx: v=202, p1=2
CMSetup
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
91589898mS CMTARGET: LOOKUP CALL ROUTE:307 type=100 called_party= sub= calling=202 in=0 complete=0
91589898mS CMTARGET: ADD TARGET:307 number= type=100 depth=1 nobar=1 setorig=1
91589898mS CMTARGET: LOOKUP CALL ROUTE:307 returned 0
91589899mS CD: CALL: 0.1608.0 BState=Idle Cut=0 Music=0.0 Aend="DoorPhone(202)" (2.14) Bend="" [] (0.0) CalledNum= () CallingNum=202 () Internal=1 Time=2 AState=Dialling
91589900mS CMExtnTx: v=202, p1=2
CMInbandTone
Line: type=AnalogueExtn 2 Call: lid=0 id=-1 in=0
BChan: slot=2 chan=14
UUI type=User2User [TD1\r\n] [0x54 0x44 0x31 0x0d 0x0a ]
Timed: 17/09/09 10:02
91589901mS CMExtnTx: v=202, p1=2
CMSetupAck
Line: type=AnalogueExtn 2 Call: lid=0 id=1608 in=0
BChan: slot=2 chan=14
Timed: 17/09/09 10:02
91589902mS CD: CALL: 0.1608.0 BState=Idle Cut=0 Music=0.0 Aend="DoorPhone(202)" (2.14) Bend="" [] (0.0) CalledNum= () CallingNum=202 () Internal=1 Time=4 AState=LocalDial
91589902mS CMMap: a=2.14 b=0.0 D1
91590261mS RES: Thu 17/9/2009 10:02:38 FreeMem=4953008(20) CMMsg=6 (6) Buff=100 651 498 1431 5 Links=10498 Elements=0

 

[tlpeter]

There are still no digits send to the ipoffice !




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[tommydog]

ok - working on ext 206 so now changing it to a hunt group. will setup new hunt group called door, link in the extensions required and give the group an ext No 400. then ref the hunt group ext No as before :

?D
400
DialExt

 

[Westi]

that looks good to me, you can put that shortcode into any user to test the shortcode, it can be digital or analog.
Sorry I missed the 3.0 release and that's why I said dial intercom that is for newer releases.

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[tommydog]

I have a new problem with a door intercom... all the above works OK with this one but when the extension hangs up the DOORINTERCOM does not and so the intercom speaker hummms with a time out tone.....

how do i set the intercom to reset when the extension hangs up - so that is is ready for the next door visitor ?

 

[amriddle01]

That's nothing the IP office can help you with it will be a setting within the Intercom itself

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

You could force it to hangup the port after a time period though by adjusting your shortcode as follows:
?D
400t(2)
DialExt

The t(2) will make the IP Office end the call after 2 mins adjust that time to suit your needs, if the intercom will clear down is another question but it should really

ACS - IP Office Implement

"What the Crocodile Hat....was that?