brewerdude
IS-IT--Management
How can I send a number into voicemail (Meridian Mail) without passing the digits of the original caller?
I am trying to send phones built on a Call Manager into our Meridian Mail for a temporary period while the Unity VM is being rebuilt. I want to send all the CM phones to a temporary recording that says the VM is not available. I built a VM Pilot in the CM that forwards to a Phantom on the Nortel that forwards into the MerMail. (The connection between the Nortel and the CM is a QSIG PRI) However, rather than going to the entry for the Phantom DN, it's trying to go to the "mailbox" of the forwarded CM phone. I'd like for everything to go to one common recording, since I'll be forwarding about 200 devices (on a temporary basis) and don't want to build mailboxes or VSDN entries for each one...
Any input is appreciated.
I am trying to send phones built on a Call Manager into our Meridian Mail for a temporary period while the Unity VM is being rebuilt. I want to send all the CM phones to a temporary recording that says the VM is not available. I built a VM Pilot in the CM that forwards to a Phantom on the Nortel that forwards into the MerMail. (The connection between the Nortel and the CM is a QSIG PRI) However, rather than going to the entry for the Phantom DN, it's trying to go to the "mailbox" of the forwarded CM phone. I'd like for everything to go to one common recording, since I'll be forwarding about 200 devices (on a temporary basis) and don't want to build mailboxes or VSDN entries for each one...
Any input is appreciated.