document uploading issue

[danarashad]

Have anyone came across this yet. A user will upload a file to a page, then a couple of weeks later the link to the document will not work.
/documents/Prob%20&%20Stats%20Chap.%202%20Sec.%203%20Presentation.ppt
Yes I am aware they it has spaces and periods in the name, even if I take them out it will not work? Other documents work with the spaces, &, and periods in them. If I change the name that seems to be the only thing that fixes the problem.

 

[GUJUm0deL]

Does the issue only happen on a PPT file extension? Does the problem occur accross platform and browsers? If you chnage the name of the file doest he issue ever arise again?

____________________________________
Just Imagine.

http://www.imajinarts.com

 

[danarashad]

Yes the problem occurs across platforms and browsers.
So far the issues have only been with PPT.
When I changed the name that corrected the problem, but its only been 2 days since I've changed the name.

 

[GUJUm0deL]

When the link stops working, do you get an error message or does the page just hang trying to access the PPT file?

____________________________________
Just Imagine.

http://www.imajinarts.com

 

[danarashad]

I get a page not found. But the file is still on the server. And I can go directly to the server's folder, and open the file and it works. Its also happening with PDF's also.

 

[GUJUm0deL]

Hmm, that is an odd behaviour. As a test try using shorter file names and see if that resolves the issue.

____________________________________
Just Imagine.

http://www.imajinarts.com

 

[danarashad]

Yeah thats' what I done, and I am hoping that works, Having a shorter name and removing the '&' and all of the spaces. Hopefully this works.

 

[htower]

what i like doing is uploading the file to the directory where i store files then i add a record into a db (where i store my documents for quick reference)
then i rename the file just uploaded to the primary key for the documents. so thisIsTHeOldFIleName.xls and change it to 25.xls

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htower
if( !succeed ) try( );

 

[GUJUm0deL]

The problem with that is the file name is no longer descriptive. The file name mortgateratesforMay2006.xls is better 25.xls


____________________________________
Just Imagine.

http://www.imajinarts.com

 

[danarashad]

I do have a record in the DB, but I don't change the name of documents to the primary key.

 

[htower]

the reason for doing that is to get away from descriptive names.......

you dont want to go through the direcorty structure to get a file you want the Application to get the file for you....

this way you dont get the human hands on it to mess it up...

you should have a descriptive title for the db entry along with a description of the file and any other info about the file you want to keep.....

----------------------------------
htower
if( !succeed ) try( );