melburstein
Technical User
I own a Dell Latitude D810 Notebook PC with a Dell Port Replicator (docking station). Until yesterday, if I clicked Start Programs, right-clicked Computers, clicked Properties, Clicked the Hardware tab and then Hardware Profiles, I would see two profiles: one for undocked and one for docked. Today, I only see the undocked profile.
The docked profile did not just disappear. In trying to fix a problem, a Dell Support Technician had me go to the hardware profiles screen and delete the docked profile. Then I undocked the PC, powered it down and restarted. After verifying that there was still only an undocked profile, I redocked the PC and powered up again. We expected that the docked profile would be rebuilt. It was not. I still only see the undocked profile even though I have a lot of USB devices attached to the docking station and they all seem to be working.
So, why doesn't the docked profile get rebuilt. Can some suggest a way to make this happen?
The docked profile did not just disappear. In trying to fix a problem, a Dell Support Technician had me go to the hardware profiles screen and delete the docked profile. Then I undocked the PC, powered it down and restarted. After verifying that there was still only an undocked profile, I redocked the PC and powered up again. We expected that the docked profile would be rebuilt. It was not. I still only see the undocked profile even though I have a lot of USB devices attached to the docking station and they all seem to be working.
So, why doesn't the docked profile get rebuilt. Can some suggest a way to make this happen?