Distinct Ring

[ptstechnician]

MICS w/7.1 software. Trying to change the Distinct ring on a line (either Target or Trunk). If I change it 2/3 or 4 and go back into programming, its back to default. Any ideas?

 

[curlycord]

Try making the line private then back to public and try again.


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curlycord

http://www.curlycord.com

 

[ptstechnician]

Curly - Tried that and it didn't work.

 

[ptstechnician]

Update - it dosen't set it to default, it sets back to none.

 

[curlycord]

Sounds bugged, REINSTALL might be in order.
Reboot first and try again.



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curlycord

http://www.curlycord.com

 

[ptstechnician]

Curly - My lab switch actually defaulted on its own (after powering it down then up). Still same problem. I don't think its the MICS because I can't get this to work on a customer's MICS (same issue).

 

[ptstechnician]

Just tried the same thing on an Enterpise Edge. Same problem.

 

[curlycord]

Does it work anyway regardless of what programming states?.
I wonder if the users settings are overriding...I thought it would be the other way around.


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curlycord

http://www.curlycord.com

 

[curlycord]

I believe now they override each other.




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curlycord

http://www.curlycord.com

 

[ptstechnician]

Has anyone been successfull with getting this to work?

 

[norstarboy125]

Yes I have used DR many times and once I applied it to a trunk or HG it would no longer be a option for a end user to pick, but no I haven't had your problem as it always worked for me the way you think it would.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[curlycord]

Regardless of what you see in programming does it work anyway?.


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curlycord

http://www.curlycord.com

 

[ptstechnician]

NTLayoff over at Sundance-communications.com had the answer. I was not hitting next (to save the ring), I was just releasing out of programming.

 

[curlycord]

Sometimes we forget to mention the given.


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curlycord

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