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Display DTMF

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EpoUser08

Technical User
Aug 22, 2008
79
GB
Is it possible for vmpro to ask a caller to enter an account or ref number and then display the entered DTMF digits on a digital handset?
 
If I were anywhere near a system I would try EVAL:$CLI=$KEY in a Generic action and then see if that sticks when the call goes back to the IP Office. The VMPro help lists the $CLI variable as being writeable but I'll admit I've never tried it.
 
@spinicat trying it right now.. I'll let you know in a few
 
It still gets lost.. I added the EVAL line.. at the generic action... and tried with $KEY and $CLI in the transfer description, but the number still gets lost.
 
Back in front of a system. You're right but it was worth a try.

Testing with a few generic actions and speaking the $CLI back as a prompt, the value of $CLI is writeable but only while the call remains in the hands of the voicemail server. When the call goes back to the IP Office the original CLI returns. Shame.

 
Just tested on a dect 3701/3711 the DTMF stays displayed.
For 5610/5621/1608 it doesn't

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...
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Do you guys use "Description" or "Source of transfer" ?
Source of transfer is for internal only !
So if not try the "Description" and see if it then stays on the phone


RTFM.gif



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
used both.

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________
 
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